HR Hub Pvt. Ltd.

HR HUB located at Dhumbarahi, Kathmandu is a Human resource company that offers effective recruiting solutions through different platforms. We believe in providing equal opportunity to all and we do not discriminate in regard to religion, marital status, gender and age. Built on the foundation of "Creating Talent Brand", we believe in creating a positive talent brand for the companies we are associated with. We help our clients and partners to promote their talent brand to candidates researching them. We also advertise their jobs to ideal candidates who may not even be aware of them through different effective and efficient communications modes. We are here to help you to create a working environment which will help you to achieve your desired business results.

Dhumbarahi
01-4373054

Customer Service Representative

Views: 236

Basic Job Information

  • Job Category: Other
  • Job Level: Entry level
  • No. of Vacancy: 1
  • Employment Type: Full Time
  • Office Hours: 10:00am to 06:00pm
  • Job Location: Kathmandu | Baluwataar
  • Offered Salary: NPR Negotiable
  • Apply Before: Oct 10, 2023

Job Specification

  • Education Level: Bachelors In in any discipline
  • Experience Required: No Experience Needed

  • Manage large amounts of incoming phone calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers.