HR Hub Pvt. Ltd.

HR HUB located at Dhumbarahi, Kathmandu is a Human resource company that offers effective recruiting solutions through different platforms. We believe in providing equal opportunity to all and we do not discriminate in regard to religion, marital status, gender and age. Built on the foundation of "Creating Talent Brand", we believe in creating a positive talent brand for the companies we are associated with. We help our clients and partners to promote their talent brand to candidates researching them. We also advertise their jobs to ideal candidates who may not even be aware of them through different effective and efficient communications modes. We are here to help you to create a working environment which will help you to achieve your desired business results.

Dhumbarahi
01-4373054

Hotel Receptionist

Views: 111

Basic Job Information

  • Job Category: Other
  • Job Level: Entry level
  • No. of Vacancy: 1
  • Employment Type: Contract
  • Office Hours: 6:00 am to 2:00 pm or 2:00Pm to 8:00Pm
  • Job Location: Kathmandu | Thamel
  • Offered Salary: NPR Negotiable
  • Apply Before: Apr 4, 2023

Job Specification

  • Education Level: Bachelors In Hotel Management or related courses
  • Experience Required: 1+ year of experience
  • Must have knowledge of IDS Software.
  • Welcome and greet guests.
  • Answer and direct incoming calls.
  • Inform guests of hotel rates and services.
  • Make and confirm reservations for guests.
  • Register and check guests in.
  • Verify guest's payment method.
  • Issue room keys and direct guests to their rooms.
  • Maintain clear and accurate records of guest room bookings.
  • Compute all guest billings, accurately post charges to guest rooms and house accounts.
  • Receive and transmit messages for guests.
  • Retrieve mail, packages and documents such as faxes for guests.
  • Listen and respond to guest queries and requests both in-person and by phone.
  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management.
  • Close guest accounts and check guests out.
  • Review accounts and charges with guests during the check-out process.
  • Inform housekeeping when rooms have been vacated and are ready for cleaning.
  • Maintain a neat and orderly front desk and reception area.